Pages of Life Custom Albums and Accessories Initial Consultation

~ Custom Product Policy ~

Contact Information
Pages of Life will collect information from the client for contact and order processing purposes. The information you provide us will be used for this purpose only, and will not be sold or shared in any way. We respect your privacy!

Your Photographs
The photographs you provide us to make your album, accessories or digital projects will be handled gently and with respect. They will not be shared in any way. Any photographs scanned for photographic editing purposes will not be saved. Upon completion of your order, all images used from your photographs will be permanently deleted from our system.

Emailing your photographs
Always submit high resolutions files. For best results, submit the highest resolution 'jpeg' file that your scanner or digital camera can generate. This is essential for obtaining a high quality print from your file.

When scanning your photograph, choose an output resolution no lower than 600 dpi. If your scanner does not allow you to choose a specific dpi value, you may have the option to increase "quality" or "resolution" while saving your file.

Web optimized files, usually 200KB or less, are insufficient for restoration work, and will not produce an acceptable quality print.

Referrals, Recommendations, and Release
Because ours is a personal relationship, we hope you will refer us to your friends and family should they ever need any of our services.

We also would love to post your letters of recommendation in our marketing materials including this website.

We have a permission form you can sign, in order for us to use one of your layouts from your album if we feel it would adequately show an example of our work. If you choose not to sign the form, we understand and respect your privacy and will not use any photos or layouts without your permission.

Secure Payment processing
We have a number of ways in which you can pay us. We accept Paypal, credit cards, personal checks, cash, cashiers checks, and money orders. If you choose to pay by check, we will hold your order until payment reaches us and personal checks clear the bank (normally 10 days).

Placing your order
Contact us via e-mail, telephone, or fax with a summary of your project. We will then respond (normally within 24 hours) with detailed questions regarding your project needs. After we get your response about the specifics of your project, we will contact you to schedule a time for an initial consultation. If you are not in the local area, we will e-mail you a price quote, directions for sending us your photographs, and with your approval, work on your project will begin as soon as we receive your photos and a signed contract.

During and upon completion of your project, you will be billed through PayPal, or invoiced. We will expect payment within 10 days of receiving the Paypal or mailed invoice. When your final payment has been processed, your completed project will be shipped to you.